INTRODUCTION
Welcome to Whalesbook.
Whalesbook Private Limited (“Company”, “We”, “Us”, “Our”) operates the website www.whalesbook.com and the Whalesbook Mobile Application (collectively, the "Service").
We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you access our news publishing services, e-newspapers, instant news alerts (via WhatsApp/Push), and analytical tools.
By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. INTERPRETATION & DEFINITIONS
- Account: A unique account created for you to access our Service or parts of our Service.
- Company: Refers to Whalesbook Private Limited, located at C-90 G/F Dayanand Colony, Lajpat Nagar 4, New Delhi, 110024.
- Personal Data: Any information that relates to an identified or identifiable individual.
- Service: Refers to the Website, the Mobile Application, WhatsApp Alert Services, and E-Newspaper distribution.
- Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., the duration of a page visit).
- News Publishing Services: The creation, aggregation, and distribution of digital news, reports, and market updates.
- Instant News Alerts: Notifications sent to users regarding breaking news, stock updates, corporate actions, or results.
2. INFORMATION WE COLLECT
A. Personal Data Provided by You
While using our Service, we may ask you to provide us with certain personally identifiable information:
- Contact Information: Name, Email address, Phone number (Specifically required for WhatsApp Alerts).
- Account Details: Username, Password.
- Payment Information: If you subscribe to Premium plans, payment data is processed by our secure third-party payment gateways (we do not store full card details).
- Feedback & Correspondence: Information you provide when you contact support or participate in surveys.
B. Usage Data (Automatically Collected)
We automatically collect information when you navigate the Service:
- Device Information: IP address, browser type, browser version, operating system, and unique device identifiers.
- Activity Data: Pages visited, time spent on pages, clickstream data, and interaction patterns with news articles.
- Portfolio Preferences: If you use our Stock Screener or Watchlist features, we collect data on which stocks or sectors you are tracking to personalize news alerts.
C. Third-Party Social Login Data
If you decide to register through a Third-Party Social Media Service (Google or Facebook), we may collect Personal data that is already associated with your Third-Party Social Media Service's account, such as your name, email address, and profile picture.
3. HOW WE USE YOUR PERSONAL DATA
We use your data for the following purposes:
- To Provide the Service: To deliver the E-Newspaper, send WhatsApp/Push alerts, and maintain the functionality of the Stock Screener.
- To Personalize Content: To tailor news feeds and alerts based on the stocks you follow.
- To Manage Your Account: To manage your registration and subscription status.
- To Contact You: To send you updates regarding market news, service changes, or security alerts via Email, SMS, or WhatsApp.
- For Advertising: To show you relevant advertisements (via Google AdSense/AdX) that help support our free content.
- To Improve Our Platform: Analyzing usage trends to improve user experience and app performance.
4. SHARING YOUR DATA
We do not sell your personal data to third parties. We may share your information in the following situations:
- Service Providers: We share data with vendors who help us operate (e.g., WhatsApp API providers for alerts, Cloud Hosting services, Payment Processors).
- Advertising Partners: We share non-personally identifiable usage data with partners like Google (AdSense/AdX) to display relevant ads.
- Legal Requirements: If required by law, court order, or government regulation (e.g., SEBI or Cyber Crime directives).
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
5. COOKIES & ADVERTISING TECHNOLOGIES
We use Cookies and similar tracking technologies to track the activity on our Service.
- Essential Cookies: Required for the website to function (e.g., keeping you logged in).
- Analytics Cookies: Used to understand how visitors interact with the website (Google Analytics).
- Advertising Cookies (Google AdSense/AdX):
- Third-party vendors, including Google, use cookies to serve ads based on your prior visits to our website or other websites.
- Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our sites and/or other sites on the Internet.
- You may opt out of personalized advertising by visiting Google Ads Settings.
6. RETENTION & DELETION OF DATA
- Retention: We retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.
- Deletion: You have the right to delete your account and request that we delete your personal data. You can do this within the App settings or by emailing us at info@whalesbook.com.
Note: We may retain certain information as required by law (e.g., transaction history for tax purposes).
7. SECURITY OF YOUR DATA
The security of your Personal Data is important to us. We use commercially acceptable means (Encryption, Secure Servers, Firewalls) to protect your Personal Data. However, no method of transmission over the Internet is 100% secure.
8. CHILDREN'S PRIVACY
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If we become aware that we have collected Personal Data from anyone under the age of 18 without verification of parental consent, we take steps to remove that information.
9. LINKS TO OTHER WEBSITES
Our Service may contain links to other websites that are not operated by us (e.g., BSE/NSE sources, Broker logins). If you click on a third-party link, you will be directed to that third party's site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.
10. GRIEVANCE REDRESSAL (India)
In accordance with the Information Technology Act, 2000 and the Rules made thereunder, the contact details of the Grievance Officer are provided below:
- Grievance Officer: Simrat Preet Singh
- Company: Whalesbook Private Limited
- Address: C-90 G/F Dayanand Colony, Lajpat Nagar 4, New Delhi, 110024
- Email: simar@whalesbook.com
- Phone: +91 9220783957
If you have any complaints regarding content, copyright, or privacy, please contact the Grievance Officer.
11. CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. CONTACT US
If you have any questions about this Privacy Policy, you can contact us:
- By email: info@whalesbook.com
- By mail: Whalesbook Private Limited, C-90 G/F Dayanand Colony, Lajpat Nagar 4, New Delhi, Delhi 110024, India.