Mumbai – Vadhde commission te operating expenses India ch insurance products da value lagatar ghataa rahe ne, jo retail policies te GST reforms de positive effects nu vi neutralize kar sakde ne. Experts credit-linked life, non-linked savings, motor third-party, te retail health insurance varge alag-alag segments vich serious concerns raise kar rahe ne.
Customer Returns Ghat Rahi Hai
Emkay Global de ik analyst, Avinash Singh ne dasya ki insurance company operate karan da cost ik critical issue hai. "Insurance distribution cost nu insurers te distributors de cost structure ate profitability goals de view te determine nahi kita ja sakda," Singh ne keha. Unhan ne zor dita ki distribution ate operational costs nu customer nu mile actual value de against benchmark karna chahida hai, chahe oh protection mile ya savings returns. Eh khas kar retail health insurance vich dikhda hai, jithhe naye customers acquire karan layi high payouts available ne. Experts da kehna hai ki renewal commissions nu kafi ghatana chahida hai taan jo policyholders di umar vadhne naal premiums bahut zyada na vadhan.
Regulatory Challenges ate Stagnant Growth
Government da FY26 quarter 3 toh retail insurance policies te GST waive karan da decision, vadi consumption tax reforms da ik key hissa, headwinds face kar reha hai. Concerns credit-linked life insurance tak vi extend ho rahiyan ne, jo aksar group single-premium products naal bundled hundi hai jithhe steep, hard-to-trace commissions hunde ne. Pichhle financial year ch, ik daren (dozen) toh vadh insurance companies ne apne prescribed expense limits cross kar liye jad sector regulator ne overall expense management limit layi product-specific commission caps remove kar ditte.
Non-linked savings plans steadily apna appeal kho rahe ne. High operational costs returns nu kha rahe ne, jis naal oh alternative fixed-income investments de muqable kam competitive ho gaye ne. Mandatory, tariff-based motor third-party insurance layi, substantial commissions ne fixed facilitation fees di demand nu vadhaya hai.
Eh issues uss time vich aa rahe ne jad life insurance volumes stagnant ho gaye ne. Issue kitiyan gayi new individual life policies di sankhya, ate total policies in force, FY15 ate FY25 de vich ik decade toh largely flat rahi hai. Is de bilkul vipreet, Emkay Global ne report kita ki commission costs ate operating expenses ne approx 9.4% de compounded annual rate nal grow kita hai.
Industry-Wide Expense Pressures
Industry level te, total operating costs, commissions nu mila kar, private life insurers layi assets under management da lagbhag 4% represent karde ne. Analysts in levels nu uncomfortable high mannde ne. Yahan tak ki Life Insurance Corporation of India (LIC) nu vi apne substantial group business share ate lower new business contribution de karan high costs face karan painde ne. Retail general ate health insurance distribution expenses vi elevated ne.
Analysts ne traditional life insurance products te substantial payouts wall ishara kita hai. Participating ate non-participating regular premium policies te first-year commissions 60-70% tak ja sakdiyan ne. Jadon FY23 tak headline commission caps approx 35-40% the, insurers ne alternative structures nal distributors nu frequently compensate kita.
Commission structuring de bawajood customers te asar dikhai dinda hai. Most traditional life policies pure protection products de muqable savings vehicles de taur te zyada kaam kardiyan ne, ate primarily fixed income vich invest hundiyan ne. Result ch, heavy acquisition ate operating costs naal burdened products diminished net returns provide kardiyan ne. Expenses nu control karan layi pehle regulatory interventions de bawajood, industry growth ate cost efficiency vich disparity bani hui hai. Commissions regulatory debate vich central ne, jis ne insurance companies di distribution costs nu examine karan layi ik committee de formation nu prompt kita.
