Whalesbook
Toh bhai log, India ki gig economy toh ekdum full speed mein bhaag rahi hai, 2030 tak 23 million workers ho jayenge! E-commerce aur on-demand delivery sab chal raha hai. Lekin beech mein ek choti si problem aa gayi hai, woh bhi badi wali!
IDfy naam ki ek company ne ek report nikali hai, jisme pata chala hai ki middle-mile logistics, matlab jo alag alag jagah maal pahunchate hain na, wahan trust ka bohot bada gap hai.
Sabse zyada risk truck drivers mein hai, jinka verification mein 4.75% rate aaya hai 'red flag' wala. Yeh last-mile delivery drivers (3.04%) aur dark store workers (2.36%) se kaafi zyada hai. Socho, 5.8 million se zyada checks kiye gaye is report mein.
Iska reason kya hai? Truck drivers ek state se doosre state jaate hain, toh unke peeche ka criminal record, accident ya rules follow kiye hain ya nahi, yeh sab pata lagana bohot mushkil ho jata hai. Clear checks nahi hain toh fraud ka chance badh jata hai.
Aise hi AuthBridge jaise doosre firms bhi bol rahe hain ki gig workers mein discrepancy rate (5.6%) normal employees (4.33%) se zyada hai.
Gig economy toh 2029-30 tak 4.1% national income mein contribute karegi. Itne bade scale par, chote risk percentage bhi hazaron galat log andar aa sakte hain. Jaise ki, kuch delivery boys ne 100 se zyada fake IDs use karke referral bonus liye, jis se companies ka lagbhag ₹16 lakh ka nuksan hua.
IDfy ne yeh bhi bataya ki Kerala aur Maharashtra jaise states mein high detection rate hai. Ho sakta hai wahan checks better ho. Aur festive season (September-December) mein jab companies jaldi jaldi naye logon ko hire karti hain, tab bhi risk badh jata hai kyunki checks loose ho jate hain.
IDfy ke CEO, Ashok Hariharan ne sahi kaha hai, 'India’s gig economy runs on three pillars—speed, scale, and trust. But when hiring expands rapidly, verification often takes a backseat.' IDfy khud 1,500 se zyada businesses ko digital trust services deti hai aur FY24 mein unki revenue ₹128.2 Cr thi.
Yeh verification gaps na, companies ke liye bohot risky hain. Cargo chori, fraud, company ki badnami – sab ho sakta hai. Zomato aur Swiggy ke workers ke protests yaad hain na? Logistics mein abhi bhi banking sector jaisa standard background check nahi hai.
Future growth ke liye yeh trust gap fill karna bohot zaruri hai. Companies ab AI-powered verification aur real-time monitoring mein invest kar rahi hain. Ab sirf business badhana nahi, safely badhana important hai. Logistics mein speed aur reach jitni important hai, trust framework utna hi zaruri ho gaya hai.