Rapido's Ownly Enters Bengaluru Food Delivery Arena

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AuthorKavya Nair|Published at:
Rapido's Ownly Enters Bengaluru Food Delivery Arena
Overview

Ownly, Rapido's food delivery service, has officially launched across Bengaluru following a six-month pilot. The platform operates on a zero-commission model for restaurants, positioning itself as a challenger to market leaders Swiggy and Zomato. While aiming to address restaurant pain points like high commissions, Ownly faces intense competition in a market where incumbents leverage significant scale and marketing budgets. The company plans to train its existing ride-hailing 'captains' to handle deliveries and expand to other cities.

### Ownly Aims to Disrupt Duopoly with Zero-Commission Model

Rapido's food delivery venture, Ownly, has officially expanded its operations across all regions of Bengaluru, marking its full-scale entry into the competitive food delivery market. This launch follows a six-month pilot phase conducted in select city areas. Ownly aims to differentiate itself by operating on a zero-commission model for restaurants, a stark contrast to the established players. Restaurants will not incur listing, onboarding, or subscription fees. Instead, customers will pay a flat delivery fee of ₹30 per order, subject to distance-based adjustments in the future. This strategy directly targets key pain points frequently cited by restaurant partners regarding high commission rates and aggressive discounting prevalent in the industry. The initiative is being undertaken in collaboration with the National Restaurants Association of India (NRAI), which represents a significant portion of India's eateries.

### Challenging Incumbents in a Mature Market

Ownly's ambition to challenge the duopoly held by Swiggy and Zomato is a formidable undertaking. As of early 2026, Zomato commands an estimated 55-58% of the Gross Order Value (GOV) in the food delivery segment, with Swiggy holding 42-45%. Zomato's market capitalization was nearing ₹2.7 lakh crore as of February 2026, and its P/E ratio stood at approximately 377.63 as of January 2026 (TTM). Swiggy, a privately held entity, has seen its valuation estimated between $10.7 billion and $12.7 billion based on recent funding rounds, with Baron Capital marking its valuation at $12.1 billion as of December 31, 2023. Swiggy has raised approximately $3.62 billion across 18 funding rounds, while Rapido, Ownly's parent company, has secured $574 million over 13 rounds, with its valuation reaching $1.1 billion after a $200 million Series E round in July 2024.

Despite its zero-commission approach, Ownly faces an uphill battle. The pilot phase revealed that early restaurant partners did not observe immediate growth, a situation attributed by Rapido's head of new initiatives, Vivek Vashishta, to the lack of marketing during the trial period. The company is now committed to marketing efforts. However, incumbents like Zomato and Swiggy have built substantial scale, sophisticated logistics, extensive customer loyalty programs, and deep marketing war chests. Aggregator commissions typically range from 20% to 30% of an order's value, a significant cost for restaurants operating on thin margins, which are often as low as 3-6%. The Indian food services sector is a substantial market, valued at over ₹5.7 lakh crore in 2025 and projected to reach ₹7.76 lakh crore by 2028.

### Operational Synergies and Future Trajectory

Ownly plans to leverage Rapido's existing network of two-wheeler captains, aiming to train them to reduce delivery costs. Currently, a specialized fleet is utilized for deliveries. This strategy taps into Rapido's operational capacity, which handles approximately six million rides daily. The company has indicated plans for rapid expansion into other cities, building upon its established presence in over 100 cities for its ride-hailing services. The food delivery market in India is projected to continue growing at a mid-teens CAGR. The broader e-commerce and online ordering market, including food delivery, was valued at $125 billion in 2024 and is expected to reach $345 billion by 2030, with significant growth driven by Tier 2 and Tier 3 cities. This indicates a large addressable market, but one that is already dominated by established, well-capitalized players.

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