Zomato Ends Price Parity Clause Amid Competition and Scrutiny

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AuthorIshaan Verma|Published at:
Zomato Ends Price Parity Clause Amid Competition and Scrutiny
Overview

Zomato has removed a controversial clause that fined restaurants for offering lower prices elsewhere. This move comes amid rising competition and scrutiny from India's antitrust body, which previously found Zomato and Swiggy broke competition rules. Zomato aims to improve relations with restaurants and reduce regulatory risks in the fast-growing food delivery market.

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Zomato Ends Price Rule

Zomato has officially removed a long-standing "price disparity" rule. This rule would have allowed the food delivery giant to fine restaurants for offering lower prices to dine-in customers or through direct orders compared to its platform. The rule, which was reportedly never actively used, could have led to fines of three times the price difference per order, with checks like "mystery shopping." Zomato's decision to drop this from its public restaurant policy follows strong objections from industry groups, including the National Restaurant Association of India (NRAI). NRAI president Sagar J. Daryani welcomed the change, saying, "It's our product and should be our pricing. We appreciate their assurance that price parity will no longer be enforced," reflecting relief across the sector.

Facing Antitrust Scrutiny

This removal of the price parity rule happens as Zomato faces significant regulatory pressure. In 2024, India's antitrust body, the Competition Commission of India (CCI), found that both Zomato and its rival Swiggy had violated competition laws with business practices that favoured certain restaurants. The investigation, started in 2022 after an NRAI complaint, highlighted "exclusivity contracts" used by Zomato for lower fees and by Swiggy to secure business growth for partners listed exclusively on their platforms. Although findings were shared in March 2024, the CCI has not yet issued a final decision. However, potential outcomes could include large fines and required changes to business operations. This environment likely pushed Zomato to remove clauses that could invite more attention, similar to past CCI actions against hotel booking sites over comparable price parity restrictions.

Intense Market Competition

India's food services market is rapidly expanding, expected to grow from about $94 billion to $153 billion by 2031. Within this busy market, Zomato and Swiggy are the main players, facing tough competition from global chains and many local eateries. Recent data shows Zomato leads in total customer visits and market share, with more monthly active users. Yet, Swiggy remains strong, especially in the fast-growing quick-commerce sector, an area Zomato is also pursuing actively by acquiring Blinkit. Reports of increased competition have been ongoing, with claims in early 2025 suggesting Zomato was losing market share, allegations that CEO Deepinder Goyal strongly denied. This fierce competition requires constant strategy adjustments, making it vital for Zomato to keep restaurants happy for continued growth.

High Valuation and Investor Expectations

Zomato, valued at roughly $29 billion as of April 24, 2026, currently trades at very high valuation multiples. Its Price-to-Earnings (P/E) ratio has been reported as high as 1,085.77 in April 2026, with trailing twelve-month figures also exceeding 290. These high numbers signal strong investor hopes for future growth. Such valuations make the company's stock sensitive to changes in market sentiment, driven by competitive pressures, regulatory issues, or any perceived slowdown in growth, especially within its quick commerce business.

Risks and Challenges Ahead

Despite Zomato's market leadership and recent improvements in profitability, significant risks remain. The ongoing CCI antitrust investigation poses a major challenge, with potential fines and mandated operational changes creating financial and strategic hurdles. Continued reports of intense competition, particularly from Swiggy, could strain Zomato's profit margins and market share, especially if its ability to set prices is further weakened. Additionally, CEO Deepinder Goyal's public image has been linked to several controversies, including debates over rapid delivery ethics, treatment of delivery workers, unconventional theories, and past hiring disputes. While some incidents are often dismissed, they can increase investor caution and create brand perception issues in a closely watched sector.

Analyst Outlook Remains Positive

Analysts generally have a positive view, with a consensus rating of "Moderate Buy." The average 12-month price target is ₹370.00, suggesting potential growth from current trading levels. For instance, Goldman Sachs maintains a "Buy" rating but recently lowered its price target to ₹375. This adjustment was due to investor worries about slower growth in quick commerce and possible impacts on Blinkit's profit margins. The overall Indian food services market is expected to grow strongly, driven by rising incomes, urbanization, and increased digital use. Zomato's strategy to expand into new areas like quick commerce is seen by some as a key advantage that could help offset challenges in its core food delivery business.

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