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New Feature Rolling Out Gradually
WhatsApp's ability to facilitate prepaid mobile top-ups is rolling out gradually to users on both Android and iOS in India. The feature is not available to everyone at launch, with a controlled, phased distribution underway. Once active for a user, it promises a streamlined process for recharging mobile accounts.
Easy In-App Recharge Process
Users can find the new service through a dedicated rupee symbol icon, clearly visible on the app's home screen, which leads to the payments section. Here, users can select any mobile number, confirm the telecom operator, browse available plans, and complete the transaction. A variety of payment options are available, including UPI, debit cards, and credit cards, to suit user preferences.
Recharge From Chats and More
The rupee shortcut is also accessible within individual chat conversations. This allows users to start payments or access recharge services without exiting their current discussions. Beyond mobile recharges, this payments hub integrates existing UPI transfer functions and other services already available on the WhatsApp platform.
WhatsApp's Growing Digital Role in India
This development marks a key step in WhatsApp's strategy to deepen its integration into India's digital infrastructure. The platform already supports essential services like utility bill payments and metro ticket bookings in select cities, as well as interactions with businesses and government entities through chatbots. Adding mobile recharges further enhances its value for its large Indian user base.