Tech
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Updated on 15th November 2025, 12:27 PM
Author
Akshat Lakshkar | Whalesbook News Team
Artificial intelligence is transforming online shopping by helping consumers find the best deals, compare prices, and get personalized product recommendations. Tools like OpenAI's ChatGPT, Meta AI, and Google's Gemini are simplifying purchase decisions, saving shoppers time and money. New specialized apps and partnerships, such as Shopify with OpenAI, further enhance AI's role in e-commerce.
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Artificial intelligence (AI) is rapidly becoming indispensable for online shoppers, revolutionizing how people find and purchase goods. Consumers are leveraging AI tools such as OpenAI's ChatGPT, Meta AI on WhatsApp, and Google's Gemini to navigate the e-commerce landscape more effectively. These AI assistants can scan numerous websites to compare prices, identify discounts, and provide personalized recommendations based on individual preferences or past purchase history.
Users access these capabilities through apps or browser extensions, interacting with AI via simple prompts. For example, a shopper can ask for top-rated air purifiers within a specific budget or request a summary of thousands of customer reviews to gauge product quality. This trend is also fostering the growth of specialized AI shopping applications, like Phia and Doji, which focus on fashion deals and virtual try-on features.
A significant development is the partnership between Shopify and OpenAI, enabling users to shop directly through ChatGPT. This integration signifies a deeper fusion of AI and e-commerce, aiming to create a more seamless and efficient shopping experience.
**Impact** This growing reliance on AI for shopping decisions is reshaping consumer behavior and competitive dynamics in the e-commerce sector. Companies that effectively integrate AI to enhance customer experience, personalize offerings, and streamline purchasing processes are likely to see increased customer loyalty and market share. The development also presents opportunities for AI technology providers and platform developers. (Rating: 8/10)
**Difficult Terms** * **AI (Artificial Intelligence)**: Technology that enables computer systems to perform tasks typically requiring human intelligence, such as learning, problem-solving, and decision-making. * **E-commerce**: The buying and selling of goods and services over the internet. * **Chatbots**: Computer programs designed to simulate conversation with human users, typically over the internet, often used for customer service or information retrieval. * **Personalized Recommendations**: Suggestions for products or services tailored to an individual user's preferences, browsing history, or past purchases. * **Browser Extensions**: Small software modules that add specific features or functionalities to a web browser. * **Prompts**: The input text or instruction given to an AI model to generate a specific output or response.