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Privacy Prevails! Government Abandons Mandatory 'Snooper App' on All New Phones After Massive Backlash!

Tech|4th December 2025, 2:31 AM
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AuthorSimar Singh | Whalesbook News Team

Overview

The Indian government has revoked its directive for smartphone makers to pre-install the Sanchar Saathi cybersecurity app. Initially mandated by the Department of Telecommunications, the decision faced widespread criticism over privacy concerns, with citizens fearing potential 'snooping'. The app's inability to be disabled further fueled outrage, leading to the government's swift retreat from the controversial order.

Privacy Prevails! Government Abandons Mandatory 'Snooper App' on All New Phones After Massive Backlash!

The Indian government has officially withdrawn a directive that would have required all smartphone manufacturers to pre-install the Sanchar Saathi cybersecurity application on new devices. This reversal comes after significant public outcry and concerns over privacy violations.

The directive, issued by the Department of Telecommunications (DoT) in November, had mandated the pre-installation of the Sanchar Saathi app. Union Minister for Communications, Jyotiraditya Scindia, had previously assured Parliament that "snooping is neither possible, nor will it happen." However, these assurances failed to allay public fears.

Privacy Fears Spark Outcry

  • Citizens expressed deep concern that the mandatory app could lead to government surveillance or 'snooping' on their personal devices.
  • The inability to disable or restrict the Sanchar Saathi app, as stated in the original order, was a major point of contention. Many felt that even after deletion, digital remnants could persist, posing a privacy risk.
  • The move was seen by some as an instance of "State intrusion" into citizens' digital lives.

Manufacturer Opposition

  • Global smartphone manufacturers, including major players like Apple, were reportedly preparing to oppose the directive.
  • They raised concerns about the logistical challenges and potential impact on device performance and user experience.
  • The directive's compatibility with constitutional rights, particularly the right to privacy, was also questioned.

Alternative Solutions Exist

  • The article points out that some functions of Sanchar Saathi, such as blocking lost phones and IMEI verification, can already be managed through the Central Equipment Identity Register (CEIR).
  • Unlike the revoked directive, the CEIR system operates on a principle of voluntary user engagement, respecting user consent.

Broader Privacy Landscape in India

  • This episode highlights ongoing debates surrounding digital privacy in India.
  • Concerns have previously surfaced regarding state surveillance, notably during the Pegasus spyware controversy.
  • The Digital Personal Data Protection Rules, while a step towards data protection, are criticized for still granting disproportionate access powers to the state.
  • The lack of robust public pushback on privacy issues means that protective frameworks are still evolving.

Impact

  • The government's decision to revoke the directive is a significant win for digital privacy advocates and consumers.
  • It may lead to increased scrutiny of future government mandates concerning digital technologies.
  • For the smartphone industry, it removes a potential regulatory hurdle and avoids conflict with manufacturers.
  • The incident underscores the need for a comprehensive and informed public discourse on privacy rights in the digital age.
  • Impact Rating: 7

Difficult Terms Explained

  • Sanchar Saathi: A government application designed for citizens regarding mobile device services, including tracking lost phones.
  • Department of Telecommunications (DoT): A government department responsible for policy, administration, and the legal framework for telecommunications in India.
  • Pre-install: To install software or an application on a device before it is sold to the end-user.
  • Cybersecurity app: Software designed to protect computer systems and networks from digital attacks, theft, or damage.
  • Snooping: Secretly monitoring someone's activities or communications.
  • CEIR (Central Equipment Identity Register): A system to track mobile phones, especially lost or stolen ones, by their unique IMEI.
  • IMEI (International Mobile Equipment Identity): A unique number identifying each mobile phone.
  • Fundamental Right: Basic human rights guaranteed by a country's constitution, which cannot be taken away by the government.
  • Digital Personal Data Protection Rules: Regulations governing the processing and protection of personal data in India.

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