Tech
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Updated on 12 Nov 2025, 07:20 am
Reviewed By
Abhay Singh | Whalesbook News Team

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Hexaware Technologies has announced a significant partnership with Google Cloud, leading to the launch of two innovative insurance solutions. The company's shares saw a notable jump of over 3% in early trading following the announcement. These new offerings, designed specifically for Google Cloud, aim to drive digital transformation within the insurance sector by leveraging automation, artificial intelligence, and scalable cloud-native architectures.
One of the key launches is an advanced parametric claims solution. This platform fully automates every stage of the insurance claims process. It integrates data from various trusted, real-time sources such as the India Meteorological Department (IMD), NOAA, global satellite networks, and Google Earth Engine to enable continuous environmental monitoring. Built on the Agent-to-Agent Protocol, it utilizes self-governing AI agents for trigger detection, data validation, and claims settlement, drastically reducing the turnaround time from weeks to mere hours.
The second solution is the "Intelligent Product Factory (IPF)" for parametric claims solutions. This aims to modernize critical parts of the insurance value chain, including claims and product development, through enhanced automation and intelligence.
Shantanu Baruah, President and Global Head of Hexaware's Healthcare, Life Sciences and Insurance department, stated that these solutions build on the ongoing partnership with Google Cloud and are designed to help brokers, (re)insurers, and MGA firms. Christina Lucas, Global Director and Market Leader, Insurance, at Google, highlighted this collaboration as a major step in bringing Google Cloud's data and AI capabilities to the insurance industry.
Shares of Hexaware Technologies jumped up to 3.25% to an intraday high of ₹685 on the BSE, later trading around ₹680.25, up 2.54%.
Impact This news has a positive impact on Hexaware Technologies, enhancing its technological offerings and strategic partnerships, which could lead to increased market share and revenue growth in the insurance technology space. It also signals a broader trend of AI and cloud adoption in the BFSI sector. Rating: 6/10.
Difficult terms: Parametric Claims Solution: An insurance solution that uses predefined parameters and real-time data to automatically trigger and settle claims, reducing manual intervention. Agent-to-Agent Protocol: A framework that allows autonomous AI agents to communicate and coordinate tasks with each other to achieve a common goal, like automating claim processing. Self-governing AI agents: Artificial intelligence programs that can make decisions and take actions independently based on predefined rules and data inputs. Cloud-native architectures: Systems designed to run on cloud computing platforms, leveraging services like scalability, elasticity, and managed services for efficiency. MGA firms: Managing General Agent firms, which are businesses authorized by insurance carriers to sell insurance, manage underwriting, and handle claims on their behalf. Value chain: The full range of activities from raw material to finished product and distribution, including design, production, marketing, and after-sales service. Intelligent Product Factory (IPF): A system designed to streamline and automate the development and management of insurance products, incorporating AI for faster innovation.