RBI Cancels Paytm Payments Bank License; App Operations to Continue

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AuthorRiya Kapoor|Published at:
RBI Cancels Paytm Payments Bank License; App Operations to Continue
Overview

The Reserve Bank of India has canceled Paytm Payments Bank's (PPBL) banking license, starting its closure process. Depositors' money is safe and will be paid out by a liquidator. While PPBL stops operating, the Paytm app and UPI services will continue through a new multi-bank setup. This signals tighter regulatory checks on India's fast-growing fintech industry and requires One97 Communications Ltd to make strategic changes.

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RBI Cancels Paytm Payments Bank License

The Reserve Bank of India (RBI) has canceled the banking license of Paytm Payments Bank Limited (PPBL), effective April 24, 2026. This action was taken due to ongoing issues with customer checks and not keeping its operations separate from its parent company, One97 Communications Ltd. The cancellation leads to PPBL's closure under court supervision. The RBI has assured depositors their money is safe, and a liquidator will manage the payout process. This marks a major shift for India's digital payments sector, building on earlier restrictions from early 2024 that stopped new customers and deposits.

Paytm App Operations Continue Via New Model

Despite PPBL's license revocation, the Paytm app and its UPI services will continue to operate. One97 Communications Ltd is now a third-party provider, using four main banks (Axis Bank, HDFC Bank, State Bank of India, and YES Bank) to process UPI payments. This continuation is vital because Paytm's payment services, including for merchants, FASTag, and autopay, had already faced significant disruption from earlier rules.

Governance and Regulatory Issues

The license cancellation raises questions about governance at One97 Communications Ltd. Founder and CEO Vijay Shekhar Sharma recently settled with the SEBI over alleged issues with employee stock options (ESOPs), which includes a three-year ban on accepting new ESOPs from listed companies and a financial penalty. The RBI stated that management conduct was 'prejudicial to the interest of depositors as also the public interest'. This history and the RBI's strong wording are concerns for investors, even as the company tries to separate itself. One97 Communications, which has already written down its investment in PPBL, remains under close regulatory watch in India's fast-changing fintech market. Previously, RBI restrictions in early 2024 caused a 40-50% drop in One97 Communications' stock price.

Analyst View and Future Prospects

Analysts generally view One97 Communications Ltd positively, with an average 'Buy' rating and price targets around ₹1,300-₹1,400 INR for the next 12 months. Bernstein has an 'Outperform' rating, seeing potential gains, but calls the RBI's strong statement 'concerning'. The company is valued at about ₹73,000 crore, with a negative price-to-earnings (P/E) ratio indicating current losses. PPBL's closure ends Paytm's goal of becoming a full-service bank. This could also allow One97 Communications to seek other licenses, like for non-banking financial companies (NBFC) or prepaid instruments (PPI), to offer wallet and credit services again in a new structure. India's fintech market, worth over USD 150 billion in 2025, continues to grow rapidly thanks to digital adoption and government support, though strict compliance is essential.

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