FY26 ke liye eClerx Services ke numbers toh sach mein zabardast aaye hain. Unka operating revenue saal dar saal 22% badh kar ₹4,217 Crore ho gaya hai. Aur net profit? Woh toh 30% ki tezi dikha kar ₹706 Crore par pahunch gaya hai March 2026 tak. EBITDA bhi 29% upar ₹1,153 Crore ho gaya, matlab company puri tarah se track par hai.
Company ne apne Agentic AI mein bhi badi jeet haasil ki hai. Q4 mein unka pehla bada deal hua hai aur 3,000 se zyada employees ko is technology par train bhi kiya gaya hai. FY27 ke Q1 mein iska deployment start ho jayega. Client base ko diversify karne ki koshish bhi kaamyaab rahi hai; top clients se aane wala revenue 63-64% se kam hokar ab sirf 59% ho gaya hai. Cash flow bhi tagda bana raha, operations se ₹8,729 million aur free cash flow ₹7,560 million FY26 mein generate hua.
Aage FY27 ke liye, management ka target hai ki woh apne competitors ke comparison mein 'top quartile growth' achieve karein. Share buybacks se shareholders ko return dene ka commitment bhi hai. Unhone apna EBITDA margin guidance 24% se 28% ke beech maintain rakha hai, jo operational efficiency dikhata hai.
Par, kuch challenges bhi hain. US mein ek naya law aa sakta hai jo offshore call center work ko restrict kar sakta hai. Geopolitical uncertainty aur economic pressures bhi hai. Fashion aur Luxury sectors ne bhi is saal thoda slow performance dikhaya hai. FY27 ke liye, USD receivables ka 80% INR 89 par currency hedge kiya gaya hai, jisse rupee depreciation ka poora fayda nahi milega.
Abhi market mein WNS Global Services, Genpact jaise players bhi AI aur automation trends ki wajah se grow kar rahe hain. Infosys BPM bhi bade deals target kar raha hai. Ye sab dikhata hai ki IT-enabled services mein competition tagda hai aur sabhi AI par focus kar rahe hain.
Investors ko ab eClerx ki Agentic AI strategy kaise execute hoti hai, uspar nazar rakhni hogi. BFSI, M&D, aur Retail sectors ka performance bhi important hoga. US offshore regulations ka impact bhi dekha jayega, aur FY27 growth targets kaise achieve hote hain, yeh bhi crucial hai. Deal booking run rates, ACV growth, aur currency movements bhi track karna zaroori hai.