Tata Consultancy Services launched its third Gemini Experience Center in Kolkata, focusing on AI solutions for the Consumer Business Group. This is part of a plan to open 10 global GECs by 2026.
TCS Inaugurates Kolkata Gemini Experience Center
Tata Consultancy Services (TCS) has launched its third Gemini Experience Center (GEC) in Kolkata, India.
Reader Takeaway: AI investment bolsters consumer business growth, but scaling adoption remains key.
What just happened
TCS has opened its latest Gemini Experience Center (GEC) in Kolkata. This facility is dedicated to the Consumer Business Group (CBG) vertical and aims to co-create and test AI-led solutions.
Why this matters
This expansion is part of TCS's strategy to enhance its AI capabilities and service offerings, particularly for clients in retail, CPG, and travel sectors. The GECs are designed to accelerate the transition of AI projects from prototyping to production.
The backstory
This Kolkata center follows the launch of similar facilities in Chennai and Bengaluru. TCS plans to establish 10 GECs globally by the end of 2026, with four of these in India.
What changes now
The Kolkata GEC will focus on developing and deploying advanced AI agents, building on the 3,000 agents already developed using Gemini Enterprise. These agents will target improvements in store operations, supply chain management, omni-channel retail, and customer service.
Risks to watch
While TCS is investing heavily in AI infrastructure, the successful adoption and scaling of these AI solutions by clients will be crucial for realizing revenue growth. Competition in the AI services space is also intense.
Peer comparison
Other major IT services companies are also investing in AI capabilities and innovation centers. TCS's strategy of co-creation and a focus on 'Human+AI Autonomy' aims to differentiate its offerings.
Context metrics (time-bound)
As of March 31, 2026, TCS reported consolidated revenues exceeding US $30 billion. The company aims to have 10 global GECs by the end of 2026.
What to track next
Investors should monitor the number of enterprise-scale AI solutions deployed from these GECs and their impact on TCS's revenue growth, especially within the consumer business segment.