Datamatics Global Services Powers Mumbai Metro Lines 2B & 9 With Live AFC and Ticketing Systems

Project Go-Live Details

Datamatics Global Services announced its Automatic Fare Collection (AFC) and mobile ticketing systems are now operational on Mumbai Metro Lines 2B and 9. The systems became operational following the inauguration of the lines on April 8, 2026. Datamatics served as the implementing partner for these critical transit technology solutions. This deployment builds on Datamatics' previous work with Mumbai Metro, including systems for Lines 2A and 7. The systems enable faster commuter entry and exit through automated fare deduction, improving the transit experience.

Significance of the Deployment

This achievement demonstrates Datamatics' growing expertise and proven track record in the smart mobility sector, particularly for large-scale urban public transportation projects. Successful deployment reinforces their capability to deliver complex, high-volume transit solutions. It strengthens their position as a key player in digitizing India's rapidly expanding metro networks and smart city infrastructure.

Background on Datamatics' Metro Involvement

In February 2019, a consortium led by Datamatics secured a contract worth approximately Rs. 160 crores to implement AFC systems for 52 stations across Mumbai Metro Lines 2A, 2B, and 7. The AFC and mobile ticketing systems for Lines 2A and 7 were successfully implemented and went live, with phase 2 inaugurated in January 2023. Datamatics has extensive domain expertise in Automated Fare Collection (AFC) technology, having executed over 30 projects globally in cities like London, New York, and Sydney. Their TruFare system is an end-to-end AFC solution designed for rapid transit systems.

Impact of the Deployment

• Enhanced Portfolio: This successful live deployment adds another major urban metro project to Datamatics' smart mobility portfolio.
• Proven Execution: It demonstrates the company's ability to deliver complex transit technology solutions on time and in partnership with authorities like MMRDA.
• Strengthened Relationships: The success deepens Datamatics' ties with major metro operators, potentially leading to future project opportunities.
• Showcase of Capabilities: It serves as a tangible example of their expertise in automation, ticketing, and contactless payment solutions for public transport.

Potential Business Risks

While this announcement highlights a successful project deployment, Datamatics' broader business faces IT sector risks. These include potential data breaches and cyber-attacks. Changes in immigration laws in key markets could also impact operations. Separately, the company's Netherlands subsidiary was liquidated in February 2026, and it experienced a profit decline in Q3 FY26. These are past events and not direct risks associated with the current project milestone.

Competitive Landscape

Datamatics operates in a competitive space for transit technology solutions. Peers include Commdel (electronic ticketing and AFC for buses and metros), Xenovex Technologies (AFC solutions for metro rail and bus rapid transit systems), and Indra Mobility (ticketing, AFC, and MaaS platforms for urban transit). Datamatics distinguishes itself with its extensive experience implementing AFC systems for major metro projects across India.

Key Figures and Dates

• The AFC and mobile ticketing systems for Mumbai Metro Lines 2B and 9 were inaugurated on April 8, 2026.
• Datamatics Global Services reported revenue of approximately ₹1,770 crore for FY2025.

Looking Ahead

Investors will watch for new contract announcements in the smart mobility and urban transit space. The extent to which these operational projects translate into sustained revenue and profitability for Datamatics. Any updates on the integration of new fare media or smart city technologies within their transit solutions. Further deployments with existing clients like MMRDA or new transit authorities. How Datamatics fares against domestic and international players in securing future large-scale transit projects.